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2003 Congress Abstracts

151
PAIN IN ADULT RECIPIENTS OF HEMATOPOIETIC STEM CELL TRANSPLANTATION IN KOREA. Hyung Suk Cho, RN, BSN, Jung Hye Lim, RN, MSN, Kwang Sung Kim, RN, MSN, Byung Eun Song, RN, MSN, Hyung Soon Kim, RN, BSN, and Su Jung Bang, RN, BSN, Sung Hee, Ahn, Seoul, South Korea.

Severe pain is a major problem of hematopoietic stem cell transplantation (HSCT) recipients. The major goal of this study with repeated measures is an understanding the pain of patients undergoing HSCT. The sample consisted of 110 adults receiving HSCT for hematologic neoplasia, malignant lymphoma, or non-Hodgkin lymphoma at a Catholic HSCT center in Korea.
Pain location, morphine amount, and patient rating of pain on visual analog scale (VAS) were gathered daily from 7 days prior to HSCT to 3 weeks after HSCT. Questionnaire regarding previous pain experience, factors that alleviated pain, and current pain
experience was also assessed.
The study showed that 75% of patients experienced moderate-grade, persistent pain (M = 6.64) that was multi-focally located. The major location of pain was the throat. 42% said that their pain was worse than expected one and 60% said they still had experienced pain since 3 weeks post-HSCT. Patients took pain medications, sleeping, warm bag, praying, and relaxation to relieve pain, and the relief of pain was reported in 53% of patients after those treatments.
From these results, we conclude that pain continues to be a clinical problem in this type of patient population. So further study is needed to investigate barriers to impede optimal pain management and there is a need to develop treatment strategies to deal with pain experienced by patients undergoing HSCT.

152
GAINS ON PAIN. Alma Brana, RN, ADN, Wenonah Nelson, RN, MS, CLNC, Karen McCarver, RN, BSN, and Andrea Downey, RN, ADN, University of Texas M.D. Anderson Cancer Center Houston, TX.

Cancer patients often seek medical help because of intermittent or continuous unrelieved pain. However, studies have shown that pain is often undertreated, even among cancer patients. The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) calls pain “the fifth vital sign” and asserts the right of every patient to be adequately assessed and treated for pain. In view of this, M.D. Anderson Cancer Center launched a pain-management collaborative effort to improve pain assessment and management for all patients. In response to the institution’s efforts, staff of the Sarcoma Center at M.D. Anderson Cancer Center produced a two-part pain-assessment questionnaire that is filled out by each patient at each clinic visit. This questionnaire covers the description, intensity, location, and duration of the pain and alleviating and aggravating factors that may affect pain. It also asks whether the patient takes pain medications and uses alternative pain treatments. The bottom portion of the questionnaire, which is completed by the patients’ registered nurse, assesses the level of pain acceptable to the patient, the effectiveness of the patients’ current pain treatment and side effects of pain medication. Based on the patients’ responses, interventions are implemented; these may include changes in pain medication, alternative treatments, or a pain-clinic consultation for severe unrelieved pain. As a result of these assessments and interventions, pain assessment and management at Sarcoma Center have improved. According to an institutional survey conducted by the M.D. Anderson Performance Improvement Department, the percentage of Sarcoma Center patients with work limitations related to pain decreased from 35% during September 1999 to March 2001 to 24% during September 2001 to December 31, 2001. Our study showed that a simple standardized questionnaire can improve pain assessment and management and thus reduce patients’ work limitations.

153
LONG-TERM USE OF VENLAFAXINE FOR HOT FLASHES. Debra Barton, RN, PhD, AOCN®, Heather VanDuker, Charles Loprinzi, MD, Paul Novotny, MS, and Jeff Sloan, PhD, Mayo Clinic, Rochester, MN.

Venlafaxine was one of the first novel antidepressants found to be effective in reducing hot flashes. A placebo-controlled, randomized, clinical trial established 75 mg of long acting venlafaxine as the optimally effective dose, reducing hot flashes by 60%. Side effects of this dose of venlafaxine included dry mouth, decreased appetite, and temporary nausea. A continuation study of 8 weeks followed this placebo-controlled trial. Results of the continuation study indicated that 75 mg per day continued to provide consistent reductions in hot flashes without new tolerability issues. Nurse phone call assessments were conducted with original participants who participated on the continuation portion of the study at 6 months, 1 year, and 2 years. The purpose of the follow-up was to describe long-term use of venlafaxine as a treatment for hot flashes. Results of the 6-month follow- up shows 61% of participants were still on venlafaxine. At one year, 52% remained on the drug, and at 2 years, 46% were still taking venlafaxine. The dose of venlafaxine being used varied; 16% were on 37.5 mg, 38% reported taking 75 mg, and 35% were taking 150 mg. The mean frequency of hot flashes experienced by these women was 4.6 at 6 months, 4.3 at one year, and 4.9 at 2 years. Hot flash scores (frequency x severity) were 9 at 6 months, 7.5 at one year, and 9.4 at 2 years. Long term toxicities that women reported and subjectively attributed to the venlafaxine included persistent nausea (N = 6), increased BP (N = 3), fatigue (N = 2), mild constipation (N = 1), decreased libido (N = 1), and increase in headaches (N = 1).
Clinical Implications: Many patients continue to manage their hot flashes successfully with venlafaxine for up to two years. For those patients, unwanted side effects are not a significant issue.

154
KNOWLEDGE IS POWER: ASSESSMENT TOOLS THAT EMPOWER PATIENTS TO COMMUNICATE THEIR CHEMOTHERAPY-RELATED SYMPTOMS. Kristen Ambrosio, RN, BSN, OCN®, Johns Hopkins Hospital, Baltimore, MD.

A major focus for oncology nurses is assessment and management of symptoms related to cancer and its treatment. Complete assessments help ensure appropriate treatment of patients’ side effects and make chemotherapy regimens manageable. Traditionally, it is the nurse who questions the patients and makes observations while completing their daily assessments. This can be a challenge, as patients often have difficulty accurately describing symptoms. They may not consider the symptom important or may be reluctant to express concerns, fearing that symptoms indicate a worsening condition. On a 16-bed hematology-oncology unit, one method to involve patients in their assessments using Side Effects Clipboards and Aware Pads (Amgen) is being explored. The Clipboards list symptoms such as anemia, neutropenia, mucositis, pain, depression, and alopecia. There are pullout tabs that define related terms and list ways to manage and/or prevent the symptoms. They provide valuable educational information on side effects for cancer patients receiving chemotherapy. The Pads, attached to the Clipboards, describe the symptoms, numerically grading them from 0–10. Patients use this scale to quantify their symptoms, record them, and communicate them to their nurses. Examples include bruising/bleeding, chills, mouth sores, numbness/tingling, changes in energy/sleeping pattern, and anxiety. In this way, symptom changes and acuity can be followed over time to evaluate the effectiveness of interventions and treatments. There is a Clipboard and Pad in every patient room and patients are instructed upon admission to record symptoms daily and share them with their nurses. The use of materials and the communication of symptoms between patients and nurses are monitored. Over time, expected benefits include timely, accurate, and quantifiable assessments, better resolution of symptoms, improved patient education, and increased participation in care.

155
MYELOSUPPRESSION IN PATIENTS WITH NON-HODGKIN LYMPHOMA TREATED WITH IBRITUMOMAB TIUXETAN (ZEVALIN™) RADIOIMMUNO-THERAPY: STRATEGIES FOR NURSING MANAGEMENT. Mary Beth Riley, RN, MSN, AOCN®, Robert H. Lurie Comprehensive Cancer Center, Northwestern University, Chicago, IL.

Ibritumomab tiuxetan (Zevalin), a radiolabeled monoclonal antibody, was approved by the U.S. Food and Drug Administration in February 2002 for the treatment of patients with low-grade or follicular non-Hodgkin lymphoma who have relapsed or refractory disease. Zevalin radioimmunotherapy (RIT) consists of the administration of a preinfusion of rituximab followed by an imaging dose of indium-111 Zevalin and, one week later, a second rituximab preinfusion followed by a therapeutic dose of yttrium-90 Zevalin. Treatment of patients with RIT presents challenges for oncology nurses, who play a key role in managing patient coordination, safety, and follow-up. Because Y-90 is a pure beta emitter and poses minimal risk of radiation exposure, Zevalin is routinely administered in an outpatient setting. Most nurses working in ambulatory infusion areas are familiar with the management of rituximab therapy; the majority of acute non-hematologic side effects observed with Zevalin RIT may be attributed to the rituximab portion of the therapy. The radiation component of the therapy with Y-90 Zevalin results in a delayed myelosuppression, which is the dose-limiting toxicity observed with RIT. In Zevalin clinical trials, the incidence and severity of myelosuppression correlated closely with the pretreatment extent of bone marrow involvement by lymphoma. Zevalin is therefore contraindicated in patients with => 25% lymphoma marrow involvement or other factors indicative of impaired bone marrow reserve. With Zevalin, blood count nadirs typically occur 7–9 weeks after treatment and last 3–4 weeks. In most patients, blood counts return to normal without intervention, but a percentage of patients may require growth factor support or transfusions. Since most patients will have previously received chemotherapy, they will need to be educated about the difference between the myelosuppression with Zevalin versus that with chemotherapy. As the primary point of continuity of care for these patients, oncology nurses need to develop procedures for effective post-treatment management. While blood counts should be monitored weekly for 12 weeks and toxicity checks should be performed on a regular basis, patients treated with Zevalin do not usually require regular weekly examinations. Strategies for nursing management of these patients will include the use of diaries, calendars, appointment systems, and electronic communication.

156
NAIL CHANGES FOLLOWING INTRAVENOUS TAXOTERE®. Anita Whaley, MSN, OCN®, Susan Schneider, PhD, AOCN®, and Anthea Young, ASN, Duke University Medical Center, Durham, NC.

Thorough assessment and management of chemotherapy side effects is an important aspect of the oncology nursing role. Side effects can be distressing and are a major reason why patients discontinue or delay necessary treatments. A frequently prescribed treatment for breast and lung cancer involves the use of intravenous taxotere. One distressing side effect of taxotere treatment is nail changes. As many as 30% of patients report nail changes and 2.3% of patients experience severe nail changes following taxotere treatments. Common nail changes following taxotere therapy include discoloration, brittle nails, lines in the nail plate, softness, tenderness or pain in nail beds, slowed growth, and total nail loss.
The purpose of the quality improvement project was to document the incidence and type of nail changes experienced by patients receiving intravenous taxotere treatments. Nurses in the outpatient treatment center started a program that included completion of a nail evaluation checklist and photograph of finger and toenails at the onset of taxotere therapy. Patients were evaluated for nail changes throughout their treatment course. The incidence of nail changes in 50 patients treated at a comprehensive cancer center will be reported. Case presentations, including photographs of nail changes and patient statements regarding how these side effects influence their quality of life will be included. In addition, many patients have tried a variety of strategies to prevent or manage nail changes. These strategies will be discussed.
Findings from this quality improvement project can provide direction for a more comprehensive assessment of nail changes and can lead to research, which can test the effectiveness of nursing interventions to manage this symptom.

158
SYMPTOMS EXPERIENCED BY MESOTHELIOMA PATIENTS: USE OF THE LUNG CANCER SYMPTOM SCALE TO ASSESS IMPACT ON QUALITY OF LIFE IN PATIENTS WITH MALIGNANT PLEURAL MESOTHELIOMA. Diane Paolilli, RN, MSN, OCN®, Leslie Tyson, MS, ANP-CS, and Lee Krug, MD, Memorial Sloan-Kettering Cancer Center, New York, NY.

Although much research has focused on understanding the symptoms of lung cancer, there has been little attention focused on understanding the symptoms of patients with malignant pleural mesothelioma (MPM). MPM is a rare, aggressive tumor that is associated with exposure to asbestos and SV40 virus. The incidence is rising steadily with 2,000–3,000 new cases diagnosed annually in the United States. Initial symptoms at presentation include dyspnea, cough and chest pain, fatigue, weight loss, and fever. The thoracic oncology service at this NCI-designated comprehensive cancer center sought an objective measure of presentation symptoms in this patient population. It was perceived that patients with MPM present with greater frequency and severity of symptoms than those patients with other thoracic malignancies. The Lung Cancer Symptom Scale (LCSS) was identified as a possible tool for measuring disease specific symptoms of MPM. The LCSS is a disease specific instrument that measures the physical and functional dimensions of quality of life (Hollen 1993). It has been found to be feasible, reliable, and valid in patients with non-small and small cell lung cancers and thought to be reasonable for use in this population of patients. As part of a phase II trial testing a new chemotherapy agent in patients with MPM, patients are given the LCSS prior to treatment with any chemotherapy and then monthly while on treatment. To date, 10 patients have been entered on the trial with a total accrual goal of 37 patients. This abstract will present an overview of MPM, our experience using the LCSS, and report the frequency and severity of symptoms seen in patients with MPM. As we present the symptom profile of MPM patients, we will describe the role of the oncology nurse providing symptom-focused interventions in a nursing care plan format.

159
NURSING ROLE IN THE DELIVERY OF IBRITUMOMAB TIUXETAN (ZEVALIN™) RADIOIMMUNOTHERAPY: WHAT TO EXPECT. Valorie Dukat, RN, BSN, and Katherine Byar, RN, BSN, University of Nebraska Medical Center, Omaha, NE.

Zevalin (ibritumomab tiuxetan), the first commercially available radioimmunotherapy, consists of a murine monoclonal antibody and a linker chelator that attaches Indium 111 for imaging and Yttrium 90 for therapy. The Zevalin regimen consists of rituximab 250 mg/m2 followed by the imaging dose of In-111 Zevalin 5 mCi on day 1. Upon imaging confirmation of the expected biodistribution, treatment continues on day 7, 8, or 9 when rituximab 250 mg/m2 is again given, followed by the therapeutic dose of Y-90 Zevalin: 0.4 mCi/kg (0.3 mCi/kg in patients with platelet counts of 100,000–149,000/mL), to a maximum of 32 mCi. Patients with platelet counts < 100,000/ìL should not be treated. The first rituximab infusion is started at 50 mg/h and, if tolerated, escalated in 50 mg/h increments every 30 minutes, to a maximum 400 mg/h. Subsequent infusions may be initiated at 100 mg/h (if the initial infusion was well tolerated) and escalated in 100-mg/h increments every 30 minutes, to a maximum 400 mg/h, as tolerated. If an infusion reaction occurs, the infusion is slowed or interrupted and then continued at 50% of the pre-reaction rate after the symptoms have improved. The Y-90 Zevalin is administered by a physician or technologist licensed to handle radiopharmaceuticals, ideally within 4 hours of the second rituximab infusion. A 0.22 mm filter is placed between the infusion port and the 10 mL syringe containing the Zevalin, and the Zevalin is slowly infused through the infusion port over 10 minutes. Zevalin must not be combined with other IV solutions or medications or given as an IV bolus. When the injection is completed, the line is slowly flushed with at least 10 mL of 0.9% sodium chloride solution. Acute adverse events are related to the rituximab infusion and most are transient and respond to standard interventions. The most common reactions are fever, chills, rigors, urticaria, nausea, diarrhea, and arthralgias. Dyspnea, hypotension, and bronchospasm occur infrequently; patients may be premedicated with acetaminophen and diphenhydramine as a precaution. Zevalin handling precautions are universal precautions. Nurses are central to the safe and effective administration of radioimmunotherapy and should be familiar with the details of its administration.

160
DOXIL®-RELATED PALMAR-PLANTAR ERYTHRODYSESTHESIA: NURSING CHALLENGE AND OPPORTUNITY. Gail Wilkes, RNC, MS, AOCN®, Boston Medical Center, Boston, MA.

Nurses are key in the identification, prevention, and management of palmar-plantar erythrodysesthesia or PPE, a potentially distressing side-effect of doxil and certain other chemotherapy agents. This is important for oncology nurses to know now, and to be prepared for, as Doxil, an agent with a remarkable and theoretically effective mechanism of action, becomes more widely used. The exciting kinetic feature is, through the steath liposomal technology, creation of a drug delivery system that takes advantage of the vascular leaks in tumors to preferentially deliver drug to the tumor site, together with an extended drug half-life of 54 hours. The medical literature and discussions at major oncology symposia are increasingly suggesting studies with doxil as a replacement for doxorubicin in standard therapies where cardiotoxicity may be a dose-limiting toxicity in potentially curative therapies such as Adriamycin-Cytoxan for breast cancer, or to reduce cost and complexity in therapies requiring continuous doxorubicin infusion, such as Vincristine-Adriamycin-Dexamethasone in the treatment of multiple myeloma. PPE, sometimes called “hand-foot syndrome” is characterized by erythema of the ventral surfaces of the hands and feet. With continued drug administration, this will progress to swelling, then pain, blister formation, and ultimately to cutaneous dry then moist desquamation of the palms of the hands and/or soles of the feet, or other areas of significant cutaneous pressure. Early clinical trials with doxil showed that dose and dosing interval were key factors, and that nurses, through patient education and close clinical assessment, played a crucial role in the early identification and prevention of progressive pain, loss of cutaneous integrity, and disability. In addition, once early PPE is identified, the nursing role in patient education, support, and symptom management is essential to effective patient self-care (or family care) and in most cases, patient’s willingness to continue this therapy. This presentation will review: 1) the pathophysiology of PPE, 2) key issues in patient and family teaching in terms of prevention, early identification, notification of the nurse, and management strategies, and 3) nursing assessment and grading of PPE, evidence-based clinical management, anecdotal management strategies, and collaborative dose or dosing related implications.

161
THALIDOMIDE: TOXICITY PROFILE AND NURSING IMPLICATIONS. Katie Marino, RN, BSN, OCN®, and Deborah Semple, RN, MSN, OCN®, Memorial Sloan-Kettering Cancer Center, New York, NY.

Thalidomide was originally developed in the 1960s as a sedative with antiemetic effects. However, it was rapidly taken off the market when its teratogenic effects (babies being born without limbs) were discovered, and it was prohibited from use throughout the world. Today it is FDA approved for use with leprosy; however, it is becoming a common treatment for patients with multiple myeloma. At this NCI-designated comprehensive cancer center it is being evaluated as a putatively anti-angiogenic treatment for various types of solid tumors, including neuroendocrine tumors. For this patient population, the dosing starts at 200 mg daily and is escalated 200 mg every two weeks until there are any dose-limiting side effects.
Thalidomide has a well-documented toxicity profile, which includes sedation, constipation, peripheral neuropathy, and most significantly, teratogenic effects. Due to the potential for teratogenicity from thalidomide, patient education by the oncology nurse is an imperative part of prescribing this drug. Celgene, the manufacturer of thalidomide, has developed a program to ensure physician compliance in prescribing this drug as well as patient compliance in understanding the potential side effects of this medication. Thalidomide is only available in pill form; therefore, the shift of responsibility for dose and side effect monitoring moves from the provider to the patient. There is always the concern of compliancy by the patient taking an oral regimen as well as the patient’s ability to swallow multiple pills a day and digest them.
As more physicians prescribe thalidomide, it is essential that oncology nurses recognize the potential side effects and provide thorough education to ensure optimal safety and compliance.
This presentation will provide a comprehensive look at the oncology nurse’s role in patient education and symptom management of patients receiving thalidomide.

162
EVALUATION OF ADVANCED PRACTICE NURSING MANAGEMENT AND INTERVENTION IN A COLLABORATIVE ONCOLOGY AND PALLIATIVE CARE CLINICAL TRIAL FOR A LUNG CANCER PATIENT POPULATION IN A COMPREHENSIVE CANCER CENTER AT AN ACADEMIC INSTITUTION. Gina DeGennaro, MSN, OCN®, University of Virginia Health System, Charlottesville, VA.

As an advanced practice oncology nurse liaison for palliative care at the University of Virginia Health System, it has been my observation that general oncology patients, as well as disease-specific oncology populations, are at higher than average risk for venous thromboembolism (VTE). After a literature review was completed, and clinical observations correlated with anecdotal reports from physicians, the decision was made to review medical records on an oncology patient population that reportedly experiences VTE most often. Retrospective medical record review was completed at our institution and supported the literature, suggesting that a significant number of patients evaluated with the diagnosis of lung cancer at the University of Virginia Cancer Center, had experienced clinically evident VTE. More extensive review was completed to assess potential for supportive interventions that might prevent this serious complication and allow patients opportunity for eligibility to participate in therapeutic clinical trials for lung cancer. With no standard guidelines available, the medical oncology lung and palliative care team decided to collaborate on a supportive care study that might benefit this patient population by reducing incidence of this serious and often fatal complication. The phase II trial was initiated and designed to evaluate thromboprophylactic efficacy of low-dose Coumadin in lung cancer patients during and after cancer treatment, including chemotherapy and radiotherapy. The study design examines quality-of-life issues and potential healthcare cost savings associated with prophylactic anticoagulation. The primary endpoint remains interest in significantly diminishing incidence of VTE in this patient population. As a co-investigator, and the healthcare professional primarily following these patients in the clinical setting, results of this study are expected to demonstrate the impact of the advanced practice oncology nursing role on the end result of care in the areas of clinical, psychosocial, and fiscal/organizational outcome. There is potential to impact care of this (often acutely ill) patient population, and perhaps suggest future supportive studies for other disease-specific oncology patient populations. The results might even allow for the opportunity to develop and publish care management guidelines at the time of diagnosis for this patient population.

163
NURSING INTERVENTION PROTOCOL FOR PATIENTS WITH TERMINAL CANCER IN KOREA. Won Hee Lee, Registered Professional Nurse (U.S.A.), and Young Jin Kim, Registered Professional Nurse (U.S.A.), Teaching Assistant, Yonsei University College of Nursing, Seoul, Korea; and Mira Lee, Registered Professional Nurse, (U.S.A.), Research Assistant, Seoul, KR.

This is part of a larger study to develop a protocol for hospice service in Korea. In Korea, 60 hospice agencies are now providing various levels of service and there is a great need to develop standards of care for hospice patients.
Purpose: The objectives were 1) to identify nursing diagnosis, related factors, sign & #65286; symptoms, and interventions for patients with terminal cancer, 2) to compare Korean data with North American Nursing Diagnosis Association (NANDA) classification and to the Nursing Intervention Classification (NIC), and 3) to develop a nursing intervention protocol for patients with terminal cancer.
Design: This is a retrospective descriptive study and a methodological study.
Sample: Charts for 541 patients in a hospice agency affiliated with a university teaching hospital in Seoul.
Instrument: NANDA framework was used for data collection of nursing diagnosis, related factors, sign & #65286; symptoms. NIC was used for the nursing intervention protocol.
Analysis: 1) Descriptive statistics of frequencies and percentages were used. 2) Content analysis was done to analyze the charts of the 541 patients. 3) Fehring’s method was used for internal content validity scoring by clinical experts.
Findings and Implications for Practice: The total incidence of nursing diagnosis was 2,113. Of these, 1,198 (56.7%) were confined to 6 nursing diagnoses. These 6 most frequent nursing diagnosis were pain, altered nutrition (less than body requirements), impairment of skin integrity, constipation, ineffective family coping, and spiritual distress. Other frequent diagnoses were ineffective breathing pattern, altered urinary elimination, anxiety, and impaired physical mobility.
Nursing interventions for the 6 major nursing diagnoses indicated that giving pain medications was the most frequent nursing intervention, followed by pain management and medication management.
Of the interventions in NIC, there were 113 suggested interventions related to these 6 major nursing diagnosis and 129 additional optional interventions. In this study, 27 newly detected nursing interventions for patients with cancer were also identified.
The developed nursing intervention protocol can be used for effective care of patients with terminal cancer, as a guide for standards of nursing care, as basic data for education of nurses or nursing students, and for the development of a computerized nursing process and documentation system.

164
IMPROVING ONCOLOGY NURSES’ ATTITUDES AND KNOWLEDGE OF PALLIATIVE CARE. Polly Mazanec, MSN, ACNP, AOCN®, Hospice of the Western Reserve, Cleveland, OH; Susanne Vendlinski, MSN, CNS, OCN®, University Hospitals of Cleveland, Cleveland, OH; and Amy Petrenek, BSN, RN, Ursuline College, Pepper Pike, OH.

Patients with advanced cancer experience multiple complex symptoms at the end of life. Traditionally, nursing education has not adequately prepared nurses to manage these symptoms. The purpose of this project, which was funded by the Oncology Nursing Foundation, was to determine the impact of an educational intervention on nurses’ attitudes toward and knowledge of palliative care and how that, in turn, affected their ability to manage end-of-life symptoms. Additionally, the timeliness and numbers of referrals to hospice were also evaluated. Educational content was guided by a framework of the essential nursing competencies for end-of-life care (AACN, 1997) and the End–of-Life Nursing Education Consortium (ELNEC) training program. The project used a convenience sample of 77 RNs from two in-patient divisions of a large midwestern comprehensive cancer center. The intervention consisted of an eight-month intensive nurse-nurse consultation with the oncology staff nurses and the palliative care advanced practice nurse. A palliative care seminar, covering pain and symptom management and communication skills, was presented. Nurses who indicated a desire to become “palliative care resource nurses” for their divisions participated in a two-day clinical experience with a large community-based hospice. Project methods included use of two written surveys from the City of Hope National Medical Center, “RN End-of-Life Knowledge Assessment” and “End-of-Life Attitudes Survey”; in-patient chart review of pain assessment documentation; and an analysis of the number of hospice referrals and the length of stay of these referrals, pre- and post-intervention. Data analysis is underway, consisting of descriptive statistics and comparisons (t tests) of the findings of the pre- and post-intervention knowledge and attitude surveys, hospice referral data, and frequency of pain assessment documentation. Qualitative analysis of nurse consultation notes is being done to identify common themes and further educational needs. Preliminary findings of themes include inadequate pain and symptom management, patient barriers to pain management, fears associated with hospice referral, and the challenges of integrating hospice/palliative care into an acute care oncology unit.

165
UNDERGRADUATE NURSING EDUCATION IN END-OF-LIFE CARE: PARTICIPATION IN A PALLIATIVE CARE COMPANION PROGRAM. Kristine Kwekkeboom, PhD, RN, University of Iowa College of Nursing, Iowa City, IA; Cheryl Vahl, RN, MSN, AOCN®, CHPN, University of Iowa Healthcare, Iowa City, IA; and Jo Eland, PhD, FNAP, RN, FAAN, University of Iowa College of Nursing, Iowa City, IA.

Lack of professional education has been identified as a barrier to providing quality palliative care at the end of life. Nursing textbooks provide limited content related to end-of-life nursing care despite the growing body of palliative care knowledge. Undergraduate nursing students commonly report feeling worried and unprepared to be involved with patients who are actively dying. At the same time, several patients receiving inpatient palliative care may be dying alone, without family or friends available to be at the bedside. In response, we have developed a palliative care companion program to enhance services available to patients and their families and to provide a unique educational opportunity for undergraduate nursing students.
Interested students sign up for a one-semester palliative care companion program and are offered independent study credit for the experience. The companions agree to visit patients on the palliative care service and attend to their physical, psychological, and emotional needs as a family member would. They do not provide nursing care such as medication administration or vital sign monitoring. Companions participate in four hours of orientation facilitated by an advanced practice nurse from the palliative care service and by two nursing faculty members with experience in oncology and pain management. Topics addressed include palliative care philosophy, societal attitudes toward death and dying, coping with terminal illness, common symptoms observed in dying patients, being present with a dying patient, the bereavement process, and roles of the palliative care companions. The companions are also invited to continuing education and community programs addressing end-of-life issues throughout the semester.
The companions voluntarily participate in a study measuring knowledge and attitudes toward palliative care along with a matched control group of undergraduate students who are of the same academic standing. Both groups of students complete the palliative care quiz for nurses, measures of attitudes about care at the end of life, and concerns about nursing dying patients at two time points, once at the beginning of the semester and again at the end of the semester. The program will be discussed with respect to changes in knowledge and attitudes observed during the first two full semesters.

166
HOPES, CONCERNS, AND EXPECTATIONS OF POOR PEOPLE LIVING WITH CANCER ABOUT CARE AT THE END OF LIFE. Anne Hughes, RN, MN, AOCN®, FAAN, Department of Public Health, San Francisco, CA.

Problem and Purpose: The recent literature documenting the problems of end-of-life (EOL) care in the United States has largely ignored the experiences of the vulnerable populations who live at the edges of society. Most of the literature related to socioeconomic status (SES) and cancer underscores the greater morbidity and mortality of poor people when compared with more affluent groups (Bradley et al. 2002, Marcella & Miller, 2001). Untangling (unconfounding) the effect of race and poverty on cancer-related morbidity and mortality is a challenge. No published research has been located that examines the perspectives of poor patients with cancer regarding EOL care; only one clinically based report has been located (Hughes, 2001). This pilot study will explore the experiences of the urban poor living with cancer about care at the end of life.
Framework: Interpretative phenomenology is the qualitative approach that will be used to uncover the meanings of living with a life-threatening illness when poor and living in an inner city.
Methods: Fifteen adults will be recruited from a medical oncology clinic in a public hospital that serves a poor, disenfranchised, and culturally diverse community in a western U.S. city. Each participant will be interviewed at least once for up to ninety minutes.
Data Analysis: Interviews will be audiotaped and transcribed verbatim. Open-ended questions and follow up probes will be used to elicit the narratives of the subjects. Interview narratives will be coded for themes.
Findings and Implications: The goal of this pilot study is to evaluate the feasibility of recruiting and interviewing members of vulnerable populations about a topic that is not usually spoken about, living while one’s life is ending.

167
ETHICS AT THE END OF LIFE: AUTONOMY AND CONTROL. Debbie Volker, RN, PhD, AOCN®, University of Texas at Austin School of Nursing, Austin, TX.

Significance: The concept of personal control is central in Western bioethics. Control of one’s life is closely connected with the concepts of choice and autonomy. Given society’s emphasis on personal control, many people value the right to autonomous decision-making in issues involving health, disease, and dying.
Problem/Purpose: Little is known about the nature of what people wish to have control over in the context of end-of-life care, nor the ways healthcare professionals assist dying patients to gain desired control. The purpose of this study was to explore an ethical concern at the end of life: A search for autonomy and control in the face of a seemingly uncontrollable situation. A statewide, purposive sample of 8 oncology advanced practice nurses (APNs) and their patients with advanced cancer was used.
The first specific aim was to explore strategies APNs use to assist advanced cancer patients to achieve control and comfort at the end of life. Findings for this aim were previously reported. The focus of this report is on the second specific aim: To explore the nature of what patients with advanced cancer want regarding personal control and comfort at the end of life.
Framework: The study was based on Lewis’ conceptual typology of control, which outlines 5 control responses to aversive events, stimuli, or stressors.
Methods: This naturalistic study was based on Denzin’s method of interpretive interactionism. Participants include 8 advanced cancer patients referred by their APNs.
Data Analysis: Interviews are being analyzed using Denzin’s interpretive process for thematic analysis. Research team members with expertise in qualitative research methods, hospice/palliative care, and bioethics will review transcripts and analytic decisions.
Findings and Implications: Final study results will be presented. Findings can be used to better understand patient preferences for autonomy and control, and improve clinical care within the end-of life trajectory.

168
PROVIDING PALLIATIVE CARE TO THE UNDERSERVED: A CASE STUDY. Rose Anne Indelicato, RN, CS, MSN, ANP, OCN®, Pauline Lesage, MD, and Terry Altilio, ACSW, Beth Israel Medical Center, New York, NY.

Topic: Palliative care includes comprehensive physical, psychological, social, and spiritual support for patients and their caregivers. Providing palliative care to underserved populations (e.g., some minorities, the indigent) is a major challenge.
This presentation illustrates these complexities using the model of care developed by the Department of Pain Medicine and Palliative Care (DPMPC). This model incorporates the advanced practice nurse (APN) into an interdisciplinary team that attempts to address the challenges posed by underserved populations.
Rationale: The ONS position paper affirms that “APNs are essential to providing cost-effective, quality cancer care for diverse populations.”
Interventions: We describe the DPMPC’s approach to palliative care in underserved populations at a 710-bed hospital in lower Manhattan. A case presentation of a 35-year-old African American woman with metastatic breast cancer highlights the process used in identifying the need for palliative care; the interdisciplinary team activities, including the provision of appropriate medical care; the role of the APN in ongoing pain/symptom management and coordination of care in both the inpatient and outpatient setting; the assessment of the patient’s/caregiver’s psychological and social needs with a focus on cultural and religious beliefs; and health care planning, including health care proxy, advance directives, and DNR status. Our presentation will identify current struggles in providing palliative care to these populations with regard to access issues, financial reimbursement, and cultural concerns. Our efforts have provided some patients/caregivers the opportunity to develop therapeutic relationships with team members, which has led to less fragmentation of care, avoidance of emergency room visits, and improved physical, psychological, and spiritual care.
Interpretation/Discussion: Access to appropriate palliative care for underserved populations continues to be difficult. Including the APN in the interdisciplinary team affords these patients and their caregivers continuity and consistent quality care throughout the course of the disease.

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RETAINING NEW ONCOLOGY NURSES: A CHALLENGE FOR NURSING EDUCATION. Elizabeth Owens, RN, MS, Roswell Park Cancer Institute, Buffalo, NY; and Lynn Velasquez, RN, MS, Trocaire College, Buffalo, NY.

The challenge to prepare and retain competent oncology nurses becomes progressively more critical as the nursing shortage causes increased competition among hospitals and other places of employment. Extensive recruitment efforts must be made to attract registered nurses to this specialized field and then the challenge continues to retain them.
At the only upstate New York comprehensive center, the RN turnover rate for experienced registered nurses (greater than 1 year of experience) was 4% for the previous fiscal year. Comparatively, the turnover rate for registered nurses with less than 1 year of experience was 47%. This difference presented a challenge to nursing administration to explore opportunities that might directly affect the orientation of new nurses and the preparation of nursing preceptors. In order to address the issues, an assessment of current practice would provide crucial data.
In the fall of 2002, we initiated a process to interview registered nurses, hired within the previous year, and their preceptors. The interviews are confidential and are conducted by a consultant external to the department of nursing to allow for anonymity of the respondents. Participants were asked to identify the strengths and weaknesses of both the classroom and clinical orientation. Preceptors were asked to identify their perception of the classroom orientation, readiness of the orientees for the clinical component, and a self-assessment of their own preparation to precept new oncology nurses. An analysis of the responses will be done to formulate an action plan for implementation of any changes to the processes. This presentation will outline changes made to the current program as well as any subsequent results on turnover rate.

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AN INNOVATIVE STRATEGY FOR REGISTERED NURSE RETENTION: A SELF-CONTAINED UNIT WITH AN AVAILABILITY SYSTEM. Anna Scholms, RN, MSN, and Natasha Ramrump, RN, MSN, Memorial Sloan-Kettering Cancer Center, New York, NY.

The nursing shortage may reach crisis proportions in the next 10 years. Unless innovative strategies are implemented immediately, the delivery of healthcare, especially cancer care, will be compromised. A shortage of qualified nursing staff may place patients at high risk for increased morbidity and mortality. Patient care may suffer because the quality and quantity of time spent at the bedside is inadequate.
Nurses are the largest group of healthcare providers, but as their numbers shrink, the healthcare system could be left crippled.
Targeted strategies in recruitment and retention of qualified nurses are the only way to alleviate this potential crisis. One strategy that should be given serious consideration is the availability system.
A self-contained twelve-hour shift unit with an availability system functions with the staff controlling scheduling and staffing, thus increasing professionalism and communication while maximizing quality care. The availability system eliminates the need for floating to unfamiliar units. Nurses voluntarily sign up for an extra shift on a day that is convenient for them in order to provide staffing to cover sick calls or increased acuity on that particular day. This strategy may serve an important role in staff recruitment and retention because it empowers the staff with flexibility in scheduling and a sense of contol.
The previous nursing shortage, with 8 RN vacancies, led to the development of an availability system in this 42-bed inpatient hepatobiliary (HB) and gastrointestinal (GI) medical oncology unit. This vacancy prompted this improvement in the process of allocating RN’s resources while meeting the patients’ needs. The availability system was implemented at that time and remains in effect. Currently the nurse patient ratio is 6–7 patients per RN on days and 8–11 patients on nights.
This abstract will 1) identify the advantages of having a self-contained unit with an availability system, 2) explore the significance of this strategy given the challenge of staff retention in a high acuity oncology unit, 3) describe a proactive model for staffing, self-scheduling, resource utilization, and resource allocation, 4) describe the facilitation of optimal care delivery with highly qualified staff in our current economic climate.

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KEEPING YOUR BEST: STAFF RETENTION. Ji Soo Jacquelyn Jung, BSN, RN, Johns Hopkins Hospital, Baltimore, MD.

The nursing shortage and higher nursing turnover rate can result in difficulty maintaining morale and standards of patient care. It is imperative to have experienced, skilled nurses who know the institution’s policies and procedures. This is the most effective way to assure safe, quality patient care. Nurses on busy inpatient units are increasingly stressed and deserve our best effort to provide an environment that contributes to nurse retention. About two years ago, our hematological malignancies unit experienced a high turnover rate. The staff identified areas that nurses believed were important to them. Two of these were professional growth and development and psychological and emotional nurturing. The clinical nurse specialist and senior nursing staff promoted professional development by offering educational sessions on the unit so that all nurses could attend. Dinner lectures were developed and staff was encouraged to attend. We supported attendance at local and national conferences, encouraged OCN® and CCRN certifications, and membership in professional organizations by assisting with scheduling or financial aid. We implemented a unit specific orientation program that supported new nurses through their steep learning curves. We sponsored events and activities to promote unity and camaraderie for the staff. We held welcome parties for new staff and posted banners. We celebrated special events such as birthdays, weddings, and baby showers. Occasionally, we spontaneously held a staff breakfast or lunch with everyone participating. We organized “happy hours” and bowling parties. We created an “Our Staff Family” board that showcased special occasions such as our unit’s holiday party. The staff selected a design for a unit T-shirt identifying us as the “heme team”; we entered and placed in a competition for the best nursing team in a local nursing magazine. As a result of these and other efforts, we have a cohesive team that supports one another as we professionally grow and develop. Best of all, we have had a dramatic decline in our turnover rate and have nurses return after resigning and agency nurses asking to join our staff. These efforts are well worth the investment in relation to the orientation costs saved and the supportive unit environment.

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UTILIZING A RECOGNITION DINNER TO ASSESS RETENTION OF ONCOLOGY NURSES. Maureen Mullin, RN, BSN, OCN®, Anne Jadwin, RN, MSN, AOCN®, and Lisa Roman, RN, BSN, OCN®, Fox Chase Cancer Center, Philadelphia, PA.

In light of the current nursing shortage, retaining a core group of experienced oncology nurses is critical to quality patient care and positive outcomes. A proactive approach utilized by the nursing department of Fox Chase Cancer Center, was aimed at identifying the “nursing stars” and providing a structured opportunity for them to articulate the factors that attracted and retained them to the facility. The nursing career specialist, a member of the professional development and recognition committee and a member of the retention and recruitment committee designed and implemented a recognition dinner event that was supported by nursing administration theoretically, financially, and educationally. Consultants from nursing research provided guidance in formatting the event as a focus group to facilitate lively discussion in a controlled atmosphere.
The inpatient clinical nurse managers selected invitees based on outstanding performance as clinicians and team members. Nurses received personal invitations explaining the event and highlighting their individual stellar performance. An exceptional, local restaurant was selected for the dinner based on location, layout, and menu. A private room, festively decorated with balloons and party favors, was arranged with large tables to promote conversation.
The facilitators began the session by reinforcing basic ground rules for the discussion, followed by an introduction exercise to promote conversation among individuals that were previously unknown to each other. The format included open-ended questions regarding recruitment and retention that were timed to maintain the session at 45 minutes. A nursing department secretary was timekeeper and recorded pertinent information. Dinner and dessert were served upon completion of the focus group and a small gift was presented to each nurse.
A summary report to nursing administration reaffirmed the positive attributes of professional practice environment, collegial relationships, quality patient care, and a passion for oncology nursing. Feedback from exemplary staff provided continued support for proactive approaches to nursing recruitment and retention.
This forum for targeted staff input could be replicated and adapted for virtually any institution or oncology unit. Most importantly, a powerful message was heard—that nurses need to feel respected, supported, appreciated, and recognized for their contributions.

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A NOVEL CARE DELIVERY MODEL: UTILIZING A FLEXIBLE WORKWEEK TO IMPROVE NURSE RETENTION AND SATISFACTION. Colleen Lyons, RN, BSN, Memorial Sloan-Kettering Cancer Center, New York, NY.

The current nursing shortage, coupled with the challenge of recruiting and retaining skilled oncology nurses, makes maintaining staff satisfaction a priority for the nurse leader when developing staffing plans. An innovative ambulatory care model was designed to address these issues and simultaneously sustain high quality patient care. At this comprehensive cancer center, attending oncologists and registered nurses work collaboratively, providing care to a shared caseload of patients five days/week. The nurse is responsible for assuring continuity of care to patients across the continuum and for documenting the care provided. In 2001, the gastrointestinal (GI) medical oncology service had 22,322 ambulatory patient visits, an increase of approximately ten percent from the prior year. The increased volume and acuity lead to the following concerns: (1) an increase in nursing care hours and difficulty in complying with documentation standards, (2) inability to recruit and retain staff to the service, and (3) dissatisfaction of the nursing and physician staff with the current workload, nursing support, and coverage. In response to these concerns, the nurse leader proposed a flexible four-day workweek in the GI service. The new care delivery model involved partnering two nurses in a collaborative relationship with two physicians to ensure coverage and continuity of care using a four-day workweek. The model was presented to nursing and hospital administration to establish an implementation plan. The pilot commenced January 2002 and ended June 2002. It included 11 attending oncologists, 12 office practice nurses, and three research nurses. Three data points were used to evaluate the model pre- and post-implementation: nursing documentation, turnover rate, and satisfaction surveys completed by physicians, nurses, and patients. The evaluation demonstrated marked improvement in all areas. This new model was well received by the nursing division, administration, and physicians. This presentation will illustrate the process of the development, application, and evaluation of a plan that was piloted and adapted in a busy medical oncology ambulatory setting. Due to the success of this new care delivery model, future plans are to implement flexible scheduling options to the other services within our institution.

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FINDERS, KEEPERS: IMPROVING RECRUITMENT AND RETENTION: EFFORTS ON AN INPATIENT BLOOD AND MARROW TRANSPLANT UNIT. Patricia Johnston, RN, MHA, OCN®, Buenagracia de la Cruz, RN, Jaine Jewell, RN, OCN®, Roxy Blackburn, RN, OCN®, Carol Causton, RN, OCN®, and Lourine Davis, RN, University of Texas M.D. Anderson Cancer Center, Houston, TX.

Nursing’s tight labor market within the global healthcare workforce shortage mandates institutional vigilance about recruitment and retention efforts. With crippling nurse vacancies across the nation, escalation in nurse turnover rates, and a widely anticipated increase in nurse retirement, retention issues have evolved in importance to rival cost and quality imperatives. Model long-term solutions to counter turnover are the focus of innovation. The inpatient blood & marrow transplant unit at our large comprehensive cancer center successfully reduced registered nurse turnover by nearly 10%. In collaboration with a shared-governance council structure, a unit-based task force developed strategies to address this issue. Staff nurses, nurse managers, assistant nurse managers, clinical nurse specialists, the clinical instructor, and clinical administrative director created mechanisms to minimize the three highest drivers of staff turnover: 1) strengthen new hire education and support, 2) reconfigure scheduling and workload intensity and address compensation, and 3) evaluate staff satisfaction with nurse manager performance. These interventions will be discussed in detail. Designing a successful recruitment and retention plan and sustaining these improvement efforts can facilitate change in staffing patterns, which support longevity in specialty clinical practice.

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SINK OR SWIM! RESCUE EFFORTS FOCUSED ON IMPROVING TEAMWORK, MORALE, AND CUSTOMER SERVICE THROUGH ADOPTING AN IMAGE OF NURSING SERIES. Susanne Brooks, RN, MS, and Kathleen Fedoronko, RN, BSN, OCN®, Detroit Medical Center, Detroit, MI.

After approximately one year of employment in the ambulatory clinic of a large Midwestern NCI-designated national cancer center, both the clinical nurse specialist and unit manager noted that there was a lack of communication and teamwork among staff. They also noted that nurses felt their role had limited impact and value on the patients they served. They collaborated on a program designed to increase teamwork, morale, communication, and self-awareness. Staff was assigned to groups based upon personality traits, witnessed behavioral interactions, and leadership skills.
There was a maximum of five employees per group. The Image of Nursing Series began as four initial sessions. Session l, Impact on Patient Care, used the video “The Art and Science of Caring: Our Commitment to our Patients,” Oncology Nursing Society, 2001, to focus on how the nurse and ancillary staff positively impact patients and their families during their constrained appointment time. Session 2 used the video “It’s a Dog’s World” to focus on how verbal and nonverbal communication can be interpreted by others. Session 3, which focused on teamwork, involved having staff write how they perceived teamwork within the clinic on index cards. The cards were then randomly distributed throughout the individual groups. Discussion focused on the readers interpretation of the card and if the reader agreed with the written opinion. Session 4 was comprised of an activity using Styrofoam cups, rubber bands, and strings. The group had to stack the Styrofoam cups into a pyramid using only the string and rubber band to lift the cups. This activity promoted teamwork through practice and improvement of social skills. To date, major outcomes include improvement in teamwork, a friendlier atmosphere, and quicker response to patient needs. As a result of the positive feedback from staff, the clinical nurse specialist and unit manager continue to develop future sessions utilizing videos including the “Customer for Life Series,” as well as role playing inappropriate interactions observed among staff. Press Ganey third quarter results are not yet available but the hope is the scores will reflect an increase in patient satisfaction with nursing care.

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GLUE: A STRATEGY TO IMPROVE NURSE RETENTION. Ann Saylors, RN, OCN®, and Rita Abeyta, RN, BSN, Vanderbilt-Ingram Cancer Center, Nashville, TN.

There has been much discussion on the recruitment and retention of nurses, particularly in the inpatient setting. However, retention is a primary concern in all nursing settings due to the intensity and expense of orientation necessary for positions, as well as the need to provide ongoing quality service. In a defined sub-specialty such as oncology research nursing, the need for retention is crucial because specialized training is necessary. In the years 1997 to 1999, the clinical trials office (CTO) of a national cancer institute comprehensive cancer center experienced an annual turnover of 20 percent with an average of 36 employees per year. Magnification of the need for retention becomes clear when focusing on the elements of quality documentation and safety, along with goals for accrual. With clinical trials being an integral piece of a comprehensive cancer center, the need for a stable, professionally focused nucleus of employees to conduct research is clearly evident. To attain this, the staff and management of the CTO developed a committee to address employee concerns and promote empowerment in an effort to improve retention. All areas of the CTO were represented: nursing, data management, IRB, computer support, and management. A committee spokesperson was established and goals were developed, as well as objectives and a mission statement. The acronym G.L.U.E, Greater Loyalty Utilizing Empowerment, was adopted. A manager was present at each meeting as an ex-officio member of the committee allowing group empowerment. Committee meetings were held bimonthly during lunchtime for one hour and the staff was updated at regularly scheduled staff meetings regarding G.L.U.E activities. Encouragement to communicate with committee members resulted in ideas felt to make retention a high priority. Implemented employee surge boosters included a variety of interventions from flex scheduling to ergonomic evaluation of workstations. The communication gap between management and staff was narrowed by a variety of G.L.U.E activities. Evaluation of G.L.U.E after one year finds the number of employees at 56 and turnover rate at 4 percent since program implementation. Empowerment through this approach does boost morale and aid in employee retention.

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ONCOLOGY STAFF NURSES TAKE CONTROL OF THEIR PSYCHOSOCIAL WELLNESS: THE “CIRCLE OF CARE” PROGRAM. Jacqueline Medland, RN, MS, and Maribeth Mielnicki, RN, BSN, OCN®, Northwestern Memorial Hospital, Chicago, IL.

Faced with inpatient oncology units where 6 out of 10 staff nurses leave within 24 months, the oncology leadership team of an urban comprehensive cancer program performed an assessment to identify key issues facing staff nurses. The assessment included staff interviews, patient focus groups, and individual interviews with physicians and other key interdisciplinary team members. Findings indicated that patient acuity was high, but staffing on the unit was adequate. Oncology nurses, however, were faced with an array of systems and process issues in addition to the emotional toll, hard, physical labor, and complex mental processes inherent in cancer care, with the most common issue cited as “work intensity.” The mission of the leadership team was to break the cycle of turnover by creating an environment of support and development; one that retained our skilled, motivated, and intelligent care providers in and beyond the 24-month period. To develop and retain a more hardy and resilient staff, competency building needed to include skills related to their own psychosocial wellness. A pilot series of retreats, the first phase of a staff psychosocial wellness initiative called the Circle of Care Program, was delivered to over 150 members of the interdisciplinary patient care team. Survey data collected from 58 RN retreat participants revealed significant burnout and frustration, feelings of being “used up” at the end of the workday, and often facing the workday already feeling fatigued. Paradoxically, many characterized their work as worthwhile, even “exhilarating,” and reported that they were positively impacting patient’s lives. Addressing these diverse issues, the skill-building retreats included discussions of professional boundaries and loss, and featured instruction in positive coping strategies and constructive self-care behaviors, as well as introduction to the FISH philosophy, a management strategy designed to energize and improve commitment and morale in the workplace. Many short- and long-term retention strategies were devised as a result of participant feedback including annual retreats, regular bereavement sessions, rituals to help work through loss, etc. Underway is a follow-up study of the workforce relative to the issues of burnout, team effectiveness, and the resultant patient/family satisfaction.

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CULTURAL COMPETENCE: ARE YOU PREPARED FOR THE CHALLENGE? Roxanne Nematollahi, RN, BScN, MScN, ACNP, and Mahsan Nematollahi, RN, BScN, MScN (student), Princess Margaret Hospital, Toronto, Ontario, Canada.

Cultural competence is a critical skill needed by oncology nurses to provide quality cancer care to patients and families. Cultural competence is defined as the ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, and religions in a manner that recognizes, affirms, and values the cultural differences and similarities and protects and preserves the dignity of each. The cancer experience, in itself, is a significant event in their lives, with culture playing a major role in how patients and families respond to this experience. The importance of developing one’s cultural competence is only reinforced, as the population we, as nurses, serve becomes more diverse. The demographics of Canada are constantly changing not only as a result of immigration, but also population increases among racial, ethnic, linguistic, and culturally diverse groups. The purpose of this presentation is to help oncology nurses understand key concepts and skills that are vital in providing culturally competent care to patients. Challenges faced by oncology nurses in clinical practice are shared, along with strategies to help nurses develop their cultural competence. Cultural competence is portrayed as a journey, rather than a destination; a process, rather than event; a state of “becoming,” not “being.”
Slides and video tapes depicting people from different cultures will be shared. Personal experiences that depict “cultural shock” will be used to emphasize the importance of knowing your patient’s culture.

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ONCOLOGY NURSING ASSISTANT DEVELOPMENT PROGRAM: A PARTNERSHIP APPROACH TO ADDRESS HEALTHCARE CHALLENGES. Joan Wagner, MSN, CRNP, Linda Schiech, RN, MSN, AOCN®, and Deena Damsky Dell, RN, MSN, BC, AOCN®, Fox Chase Cancer Center, Philadelphia, PA.

The critical nursing shortage, as well as the aging of the nursing workforce, has had a tremendous impact on the delivery of nursing care nationally. To respond to this challenge, this NCI-designated comprehensive cancer center reframed its primary nursing model to partner with certified nursing assistants with oncology-specific skills. Goals of the nursing assistant development program were to expand utilization of nursing assistants throughout the institution, and to provide educational programs designed to ensure that nursing assistants have appropriate skills to function effectively as members of the oncology nursing team.
A team of three clinical nurse specialists developed a basic nursing assistant curriculum modeled from the Pennsylvania state certified long-term care nursing aide curriculum. All nursing assistants, including existing and newly hired staff, were required to attend the three-day education program. The curriculum reinforced basic skills related to patient care and incorporated oncology specific information such as symptom management and end-of-life care. A competency evaluation tool is utilized to assess basic competencies. Two part-time staff nurses functioned as clinical instructors, validating performance of skills and providing supplemental instruction.
The nursing assistant development program’s goals have been expanded to identify a structure for continuing education, as well as the development of a three-step clinical ladder designed to encourage career advancement. Nursing assistants who meet the criteria for the 3rd clinical ladder level are required to be enrolled in a nursing school program and will be expected to demonstrate advanced technical skills, critical thinking abilities, and effective communication skills.
Development of nursing assistants has widespread implications for nursing practice. To ensure the success of the program, a series of concurrent classes are offered for RNs focusing on delegation techniques. A consultant specializing in team building and conflict management provides additional support. It is hoped that the outcomes will be improved utilization of the registered nurses’ time and professional skills, enhancement of job satisfaction at all levels, and recruitment of qualified candidates for academic nursing programs. As the program continues to evolve, staff will be surveyed and outcomes will be measured and analyzed.

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SEXUALITY AND CANCER: HOW ONCOLOGY NURSES CAN ADDRESS IT BETTER. JoAnn Mick, RN, MSN, MBA, AOCN®, Mary Hughes, MS, RN, CNS, and Marlene Z. Cohen, RN, PhD, University of Texas M.D. Anderson Cancer Center, Houston, TX.

Cancer can affect patients’ sexuality either temporarily or permanently. Sexuality is not simply sexual function but an ever-changing experience in how one views one’s body and one’s self. Sexual dysfunction can affect an individual’s sense of well-being and therefore affects quality of life. Barriers to discussing sexuality include cultural issues, discomfort about the topic, lack of educational preparation, a presumption that issues of survival override issues of sexuality, and an assumption that the elderly lose interest in sexuality. However, expressions of sexuality are an intimate form of communication that can relieve suffering. The information nurses give patients about cancer’s effect on sexuality is often inaccurate or complete. Cancer threatens sexual functioning as well as body image (disfigurement, alopecia), infertility, fatigue, and pain. Sexual concerns may increase after treatment is complete and its side effects become apparent. A sexual assessment with each visit addresses sexual dysfunction. To deal effectively with patients’ sexual issues, healthcare providers must know what to ask and how to ask it, and they must understand patients’ expectations, premorbid lifestyles, attitudes towards sex and relationships, and relationships with current sexual partners. Screening for unexpressed anxiety, guilt, and anger is important. An environment that supports expression of concerns and fears provides a sense of confidence that feelings can be addressed. This poster will inform nurses on how to address sexuality and cancer BETTER. This acronym was created to help nurses conduct sexual assessments more effectively. BETTER stands for: BRING up the topic so patients know they can discuss sexuality and cancer. EXPLAIN that you are concerned with all aspects of patients’ lives affected by cancer. TELL patients sexual dysfunction can happen and that you will find appropriate resources to address their concerns. TIMING is important to address sexuality with each visit to let patients know they can ask for information at any time. EDUCATE patients about the side effects of their treatments and that side effects may be temporary, and RECORD your assessments and interventions in patients’ medical records. Integrating information about sexuality into clinical practice can validate patients’ experiences and enhance their quality of life.

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A MODEL FOR PROFESSIONAL DEVELOPMENT. Theresa Sinopoli, CNS, AOCN®, Patti Schaindlin, RN, MA, Barbara Hennessey, RN, MSN, AOCN®, Roberta Baron, MSN, AOCN®, and Stacie Corcoran, RN, MS, AOCN®, Memorial Sloan-Kettering Cancer Center, New York, NY.

Encouraging nurses to grow professionally, and providing the manpower and resources to support this growth is a challenge for nursing leadership. At this NCI-designated cancer center, the professional development task force (PDTF) was created to provide direction, education, and support for nurses preparing abstracts/posters for presentation, professional speaking, writing for publication, and mentoring activities. In 1999, several members of the Ambulatory Advanced Practice Council (AAPC) took the initiative to coordinate an abstract preparation program for the division of nursing. These nurses conducted several workshops that provided written educational materials, a review of abstract/poster submission criteria, and a critique of abstracts previously presented. Informal discussion was encouraged to explore the potential author’s plan and mentoring needs. To date, 130 nurses attended the workshops, and 112 have submitted abstracts. Based on the success of the abstract program, several of the advanced practice nurses (APNs) recognized a need to develop similar programs for other professional activities such as presentations and writing for publication. The abstract program provided a model for a more comprehensive program and the PDTF provided the structure.
The primary objectives of the task force were to identify a working structure of the task force, develop a policy for the support, review, and approval of professional activities, develop advanced practice nurses as mentors to increase the pool of mentors, and develop both staff and APNs in their professional activities. The PDTF is comprised of four work groups: Abstract/poster presentation, professional speaking, writing for publication, and mentoring. Two facilitators for each work group are responsible for developing a program appropriate to the professional activity. The PDTF provides oncology nurses with the tools for professional development. This presentation will define the structure, report our experience and outcomes, share content outlines, and provide a model for all oncology nurses.

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PUBLISH OR PERISH: NURSES WRITING FOR THE PROFESSION. Susan Bruce, RN, BSN, OCN®, Duke University Medical Center, Durham, NC.

The hallmark of a profession is formal publication. The knowledge that is shared through written communication is a powerful way to advance a profession. Nurses have knowledge and expertise in a variety of areas, some of which include clinical practice, education, research, and leadership. Nurses need to share with their peers so that the profession can grow and develop. There are many reasons why nurses should write and publish their work. Publication is a way to improve patient care, develop evidence-based practice, promote ones personal and professional growth and development, enhance opportunities for career advancement, attain national recognition within the nursing community, and to secure tenure in the academic setting. Professional publication is one avenue to nursing excellence. Yet, writing does not come naturally for most nurses. Most nurses were not prepared through their nursing curriculum for writing and publication. There are barriers that prevent nurses from the process of writing. The main barriers are not knowing where and how to begin, not having enough time, and not having enough confidence in your writing ability. Writing is a skill that can be learned, developed, and mastered. While writing is work that requires discipline and practice, it can be easier than the novice writer suspects. This poster will utilize a “how to” approach for the novice writer. It will cover basic principles of writing, as well as provide strategies to overcome the fear of writing and identify opportunities for the novice writer to begin contributing to his/her profession.

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COULD THIS BE LEPTOMENINGEAL METASTASIS? Katherine Picconi, RN, FNP, CS, OCN®, and Rose Ann Caruso, RN, BBA, AS, OCN®, Memorial Sloan-Kettering Cancer Center, New York, NY.

Leptomeningeal metastasis (LMD) occurs in 3%–8% of all cancer patients, most commonly adenocarcinomas of the breast, lung, and melanoma, as well as, leukemia and lymphoma. Invasion of the cerebrospinal fluid by tumor cells allows access to all regions of the central nervous system (CNS). The diagnosis of LMD is a devastating neurological complication of cancer and is associated with major neurologic disabilities and a high mortality rate.
A patient’s clinical presentation is usually the first clue that the primary tumor has invaded the CNS. The presentation of LMD may be a mixed and confusing picture depending upon the area or areas of the neuroaxis involved. Signs and symptoms (S/S) are divided into the three anatomical regions of the CNS: cerebral, cranial nerves, and spinal cord. It is not unusual for a portion of each region to be affected making the S/S varied and multiple. Subtle S/S include headache, nausea and vomiting, change in vision, and difficulty walking. Not so subtle S/S include confusion, seizures, loss of vision, and cauda equina symptoms.
Oncology nurses see patients in a variety of settings during the course of cancer diagnosis and treatment. Early identification and diagnosis of LMD is key to immediate treatment, prolonged survival, and quality of life. Patients with good performance status, minimal neurological dysfunction, and a low tumor burden are most likely to respond favorably to treatment. Rarely are patients diagnosed with LMD as a presenting symptom, LMD is most commonly a sign of recurrence.
At this NCI-designated cancer center, patients are seen in a variety of inpatient and outpatient settings and call the center to report new physical and emotional changes. Often, patients and caregivers confide and report to nurses symptoms and/or situations they have not reported to their physicians. Therefore, the nurse in any setting may be the first professional to be informed of S/S of LMD. This presentation will provide oncology nurses with an overview of LMD, define subtle and not so subtle S/S, and emphasize skills for assessment of high-risk individuals to optimize early identification of LMD.

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LEVEL OF KNOWLEDGE AND COMPLIANCE WITH WORK PRACTICE GUIDELINES FOR PERSONNEL DEALING WITH CYTOTOXIC DRUGS: COMPARISON BY CLINICAL NURSE’S JOB CAREER AND WORK SITES. Yeon Hee Kim, RN, MSN, and Jin Sun Choi, RN, Asan Medical Center, Seoul, Korea; Myung-hee Jun, RN, PhD, Daejon University, Daejon, Korea; and Sunghwa Gong, RN, Asan Medical Center, Seoul, Korea.

Without use of adequate personal protection, nursing staffs are at risk of drug exposure. In Korea, government legally has not yet issued guidelines for use of personal protection by those handling antineoplastics. So each hospital developed their work practice guidelines based on the literatures and American OSHA guidelines. We investigated the level of knowledge and compliance with guidelines for safe handling of cytotoxic drugs by the nurses’ job careers and work sites. 255 nurses working at two university hospitals, located at Seoul, Korea, were asked to fill out questionnaire. Tools for this study were developed by investigators based on the guidelines issued by OSHA and Oncology Nursing Society in America.
As a result, nurses working at oncology wards show higher level of knowledge and compliance compared with nurses working at non-oncology wards. Differences in the level of knowledge between two groups were statistically significant, but differences in the level of compliance were not significant. And the level of knowledge and compliance were significantly increased according to nurses’ job career, but when nurses’ job career is more than 10 years, those levels were declined.
Among all subjects, 83% has ever experienced exposure to cytotoxic drugs one more times. 69.5% among all subjects was exposed to antineoplastic drugs via skin contact. Nurses reported that they have experienced exposure to drug most frequently when they removed antineoplastic drugs from the patients. The most frequent reason that nurses did not adhere to guidelines is that they did not have protective equipment.
We suggest that nurses handling antineoplastic drugs have potential risk of exposure to these drug’s toxic effects. An education program be provided to novice nurses intensively and be reinforced when nurse’s career is over 10 years. Nowadays, cancer patients can be found at any ward regardless of disease type. Not only nurses working at oncology wards but also working at non-oncology wards must be educated about the adherence to recommended guideline for safe handling with cytotoxic drugs when engaging in drug handling activities and pay careful attention to technique both drug handling and in removing drugs from patients.

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EMPOWERING PATIENTS: ADVANCES IN TECHNOLOGY PROVIDE INNOVATIVE APPROACH TO MANAGING MALIGNANT PLEURAL EFFUSION. Jennifer H. Mangum, RN, and Linda Edwards Hood, RN, MSN, AOCN®, Duke University Health System, Durham, NC.

Malignant pleural effusion is present in 50 percent of patients at the initial diagnosis of cancer. Advanced cases of breast cancer, lung cancer, and lymphoma represent 75 percent of total incidence. Symptoms of malignant pleural effusion are often painful and frustrating for patients at a time when they need quality interaction with loved ones. Historically, the treatment options such as long-term chest tube thoracostomy with eventual pleurodesis, with or without sclerosis, often proved more painful than the initial symptoms they palliate, with a recurrence rate of 97 percent within 30 days after initial thoracentesis alone. Shifting to a patient-centered approach is now possible with the development of a soft, fenestrated silicone catheter with a one-way valve and polyester cuff. Chronic pleural drainage can be managed in the home or outpatient setting and is simple to perform. Increased patient satisfaction with therapy, a decreased inpatient LOS, and empowerment to comfortably manage symptoms of end-stage disease are demonstrated benefits. While this technology can be used in the inpatient setting, and nurses are easily trained in drainage technique, the goal is to have the patient go home. Cost savings can be measured in decreased inpatient LOS and equipment charges and decreased readmission rates. The patient’s support team includes medical and surgical oncologists, CNSs, nurse clinicians, patient resource managers, and bedside nursing staff, who educate and follow patient progress. The collaborative approach promotes well-rounded treatment and a multi-pronged support system for the patient’s transition to the outpatient setting. Case presentation to include clinical presentation and typical volumes, pitfalls to success, patient condition over time, technology, implantation technique and clinical management, patient education, and cost analysis.

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POSITRON EMISSION TOMOGRAPHY: A NEW TREND IN ONCOLOGIC IMAGING. Yocheved Kaplitt, RN, BSN, and Barbara G. Hennessey, RN, MSN, AOCN®, Memorial Sloan-Kettering Cancer Center, New York, NY.

Nurses are encountering more patients who are undergoing PET (positron emission tomography) imaging due to the increased utility in the oncology setting. Therefore, the oncology nurse needs to know the basic concepts, unique features, and relevance to particular cancer diagnoses in order to provide optimal teaching and support to patients undergoing this procedure. PET is a nuclear technique by which metabolic processes in healthy and malignant cells can be visualized and measured using short-lived radionuclides. The basis for PET imaging differs from MRI and CT scanning which detect disease processes based on alterations in structure or anatomy. Since biochemical alterations will precede structural changes that may indicate active or progressive disease, PET scanning provides an additional dimension to further characterize disease. Other factors that have contributed to the acceptance of PET scanning are increased accessibility of machine and radionuclides, better reimbursement from third party payers, and more data to validate the specificity and sensitivity for certain cancers. Historically, PET has been used for the detection of cardiac and neurologic conditions. Most recently, however, there has been increasing evidence of the usefulness of PET imaging in the oncology setting. In specific diagnoses, PET has been found to be a useful tool for making differential diagnoses, staging preoperatively, differentiating scar tissue from residual disease, demonstrating suspected recurrence, and measuring response to treatment. Future trends in PET imaging are based on the development of diagnostic and therapeutic tracers as well as combining imaging modalities. This presentation will review the rationale, indication, and application of PET imaging in the oncology setting, describe the specific nursing education plan, including the avoidance of any substances that could falsely alter metabolic activity, and share written education materials developed.

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DESPERATELY SEEKING SUSAN OR ANY OTHER ONCOLOGY NURSE TO BECOME OCN® CERTIFIED (A.K.A. GOT OCN®?). Debra Stillwell, RN, OCN®, Providence Holy Cross Medical Center, Mission Hills, CA.

Nationwide, the rate at which oncology nurses are seeking OCN® certification is on the decline. As the oncology nurse clinician/educator at a multi-hospital facility, a look around showed minimal OCN® certification for bedside RNs. The radiation oncology departments have 3/8 RNs currently OCN® certified, one is the nurse manager. The inpatient oncology units have 6/69 RNs with certification, only 2 are bedside RNs. Encouraging staff to seek out certification first involved investigating what changes needed to be implemented.
Results from an anonymous survey concluded: no time to study (76%), no monetary incentive (53%), no recognition as a specialty unit (51%), test seen as difficult (48%), cost for test upfront (20%), and no pressure to take test from management (8%).
The format that evolved was an OCN® study group that combined weekly installments of coursework and quizzes based on the test blueprint in a self-study format over a 9-month period. That combined with four 8-hour classes to review problem areas and questions from practice tests drew an initial interest of 16 participants. When deadlines occurred, 11 participants enrolled to take the test in September 2002. The cancer committee agreed to find funding for the test costs for the participants once they passed, negotiation is in place to provide the money upfront. Management was supportive in arranging time off for the classes and the test. As for monetary incentive, hourly or yearly bonuses, or paid time off is currently being discussed, as is recognition as a specialty unit for staffing ratios and floating considerations. Marketing has promised a media blitz in the local community as well as in-house about the certification, and a celebration party for all.
A positive outcome from the test will encourage more staff members to become OCN® certified, creating an environment that will provide a level of expertise and quality of care to the oncology patients and their families. The pride and professional growth that the certification gives back to the nurses will foster leadership and contentment, which is crucial in this time of nursing shortages.

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SYNTHESIS OF RESEARCH EVIDENCE: COLLABORATION AMONG PRACTITIONERS, EDUCATORS, AND RESEARCHERS. Mary Cunningham, MS, RN, AOCN®, Ellis Fischel Cancer Center, Columbia, MO.

Significance: Nursing practice based upon science optimizes predictable positive outcomes for patient care.
Problem/Purpose: Too often, research findings are not put into practice. Clinicians lack the time and expertise to review research (Rutledge et al., 1998) while researchers and educators do not have a primary role in implementing findings. This project involves developing “triads” of 2 advanced practice nurses, an educator, and a researcher who work together to produce a knowledge synthesis on a clinically relevant topic. Little is known about the process of producing knowledge syntheses in nursing.
Framework: An evidence-based practice (EBP) framework (www.ons.org/ebp) is being used to develop knowledge syntheses.
Methods: Following a 2001 retreat for advanced practice nurses (APNs), 6 APNs and one researcher developed a strategic plan for production of 3 knowledge syntheses (topics: effectiveness of nebulized morphine to treat dyspnea in patients with chronic conditions, exercise interventions for cancer-related fatigue, assessment of sleep disturbance in cancer patients). A triad was formed for each topic: 2 APNs, one nurse educator who works with advanced practice nurses, one nurse researcher with expertise in the content area. Communication among triad members and across triads is done via conference calls and email. As the triads go through the EBP process to develop their syntheses, each member is tracking steps taken and time spent on the process.
Evaluation: Process data from the tracking of the EBP process across groups will give information about the utility and time needed to complete each step, and will identify additional steps being used. Insights will be sought related to topic selection, methods used by each group, and usefulness of the EBP framework.
Findings/Implications: Knowledge of the utility of the EBP framework and the triad method in producing syntheses is important for nurses. The syntheses produced should enhance translation of research findings into practice.

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A COMPETENCY-BASED ORIENTATION FOR ADVANCED PRACTICE NURSES. Lois Almadrones, RN, MS, CFNP, MPA, Christine Liebertz, RN, CS, MSN, AOCN®, Teresa Sinopoli, RN, MS, AOCN®, Barbara Hennessey, RN, MSN, AOCN®, Nancy Houlihan, RN, MSN, AOCN®, and Kathy Hydzik, RN, MSN, Memorial Sloan-Kettering Cancer Center, New York, NY.

Successful role development, job satisfaction, and retention of APNs (nurse practitioner-NP/clinical nurse specialist-CNS) must begin with a sound orientation. Although APNs assist with orientation of new staff, how are they oriented to their role and by whom are they oriented? Often, the APN assumes this role upon completion of an advanced degree without formal orientation to the unique role as clinical expert, educator, consultant, and researcher. The ambulatory APN council at this NCI-designated cancer center identified the need to develop a more structured orientation to the APN role and a task force was formed. A literature search identified articles related to the APN role but little on their orientation. DiMauro’s (1989) competency-based CNS orientation model was adapted and job descriptions and ONS performance standards guided the development of the competencies. The NP and CNS roles required different clinical competencies, but had similar education and research competencies. Other issues addressed were: 1) the feasibility of completing the APN and the hospital’s general orientation within the human resources mandated three months, 2) prioritizing the three-month competencies, 3) the logistics of having the APN facilitator work in another ambulatory area of the center, 4) the unique needs of the orientee depending on her APN experience at entry level to the role, 5) training APN facilitators, and 6) ensuring compliance with administrative policies. Ambulatory nurse leaders, educators, and the APN council were consulted periodically and apprised of progress. The complexity of the APN role warranted that many competencies could not be achieved in three months so they became goals to be completed before the first year’s annual performance appraisal. Evaluation of this orientation process includes structured interviews with the nurse educator, nurse leader, orientee, and APN facilitator at completion of the orientation, and review of the competencies to assure completeness. This presentation will review the APN competencies, the process, and evaluation results. This competency-based orientation model is useful for APNs in other oncology settings.

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USE OF VACUUM-ASSISTED WOUND CLOSURE SYSTEM IN AN ONCOLOGY SETTING. Lucia Scarpino, MS, RN, CWOCN, Roswell Park Cancer Institute, Buffalo, NY.

Managing wounds in an oncology setting can be a challenge for the healthcare professional. Conventional dressing changes can be time consuming for nursing personnel as well as physically and psychologically unpleasant for the patient. An alternative is the use of negative pressure wound therapy. Vacuum-assisted wound closure (V.A.C.) was developed at Wake Forest University in Winston-Salem and approved by the FDA in 1995 for use in the treatment of stage III and IV pressure ulcers, diabetic ulcers, surgical, chronic, or trauma wounds, and pre- and post-flaps and grafts.
V.A.C. therapy promotes wound healing by creating a moist wound environment. Applying V.A.C. therapy to the wound reduces interstitial edema and bacterial colonization, promotes circulation to the wound bed thus increasing the rate of granulation tissue formation and epithelial migration. This presentation will include the following: A description of the V.A.C. process; Appropriate clinical application; A case study of a patient admitted to Roswell Park Cancer Institute with an extensive abdominal wall infection and vesicocutaneous fistula. Patient progress and outcomes will be presented.
The use of this system reduces nursing time and discomfort and confinement for the patient. Portable V.A.C. devices are available when patients are discharged home allowing mobility thereby enhancing quality of life for the oncology patient and decreasing their length of stay in the hospital.

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HYPOVITAMINOSIS D: IMPLICATIONS FOR ONCOLOGY PATIENTS RECEIVING BISPHOSPHONATE THERAPY. Jennifer Tenhover, MSN, RN, BC, AOCN®, Massachusetts General Hospital, Boston, MA.

Purpose: The purpose of this project was to increase the awareness of the MGH Cancer Center nursing staff to the importance of assessing hypovitaminosis D and hypocalcemia risk factors in the cancer patient receiving bisphosphonate therapy.
Background: Bone metastases are a common cause of morbidity for patients with cancer. Increasingly, bisphosphonates are being used to reduce these skeletal complications. Hypovitaminosis D is a critical adverse combination with bisphosphonate infusions, as it may lead to profound symptomatic hypocalcemia. Recently, three MGH cancer patients received bisphosphonate infusions and subsequently required inpatient care for calcium and vitamin D repletion. The critical nature of this condition dictates that outpatient oncology nurses have an important role in preventing complications.
Intervention: An MGH endocrinologist provided an in-service for the ambulatory cancer infusion nursing staff including review of three cases; review of calcium/vitamin D metabolism; and review pertinent literature. Secondly, a review of the literature is identifying assessment tools for hypovitaminosis D and hypocalcemia risk factors. This literature review will also provide the foundations for a study that will create a standard of care for patients receiving initial bisphosphonate therapy.
Interpretation: A literature review noted a few documented case reports of hypovitaminosis D and symptomatic hypocalcemia following bisphosphonate therapy. The PDR indicates an incidence of less than 1% of grade 3 or 4 hypocalcemia following Pamidronate or Zometa. Despite the low reported incidence, hypocalcemia can be a life-threatening condition that can be complicated by hypovitaminosis D. There are no studies reporting the coincidence of Vitamin D deficiency and hypocalcemia following bisphosphonate therapy. There are also no published guidelines for monitoring Vitamin D, calcium, and risk factors for these patients.
Discussion: As bisphosphonates are increasingly used in cancer patients for the management of bone metastases, oncology nurses need to be aware of the potential for life-threatening hypocalcemia and the added risk that hypovitaminosis D concurs. Oncology nurses are responsible for educating patients about hypocalcemia. Finally, standard guidelines need to be established for patients initiating bisphosphonate therapy.

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IMPLEMENTATION OF A POCKET REFERENCE TOOL FOR REGISTERED NURSES INEXPERIENCED IN THE CARE OF COMPLEX ONCOLOGY PATIENTS IN THE HOSPITAL SETTING. Mary Hausz, RN, Regina Miles, RN, BSN, Patricia Kneebone, RN, BSN, Rhonda Prebeck, RN, MSN, AOCN®, and Christine Dunham, RN, Clarian Health Partners, Indianapolis, IN.

Problem: Agency nurses, float pool nurses, and nurses in orientation have indicated that they do not feel knowledgeable about the complex care of oncology patients and their medications. This population includes hematology, oncology, and autologous bone marrow transplant patients.
Purpose: Create a reference tool to increase the knowledge base regarding care of oncology patients and their medications.
Significance and Justification: Nurses not experienced in the care of oncology patients can feel overwhelmed caring for the complex oncology population and administering their medications.
Practice Innovation/Change: Implementation of Pocket Reference available to all float pool nurses, agency nurses, and nurses in orientation.
Method: A Pocket Reference was developed after a pre-survey of agency nurses, float pool nurses, and nurses in orientation determined they all had high anxiety levels and little or no knowledge of the oncology population and their medications.
Evaluations: A pre- and post-survey using a Likert scale is being used. Six months after implementation of the pocket reference, nurses who completed the pre-survey will be asked to complete the post-survey. If results indicate that the pocket reference increased the knowledge base and comfort level of agency nurses, float pool nurses, and nurses in orientation, the tool will continue to be utilized and re-evaluated every year.
Goals: Having a pocket reference available for agency nurses, float pool nurses, and nurses in orientation will decrease their anxiety level while at the same time broaden their knowledge of the oncology population and their medications.

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PREPARING NURSES IN BIOMEDICAL RESEARCH. Sharon Mavroukakis, MS, RN, Georgie Cusack, MS, RN, and Miranda Raggio, RN, MA, National Cancer Institute, Bethesda, MD.

The role of the oncology nurse in biomedical research is complex and multifaceted. The research nurse serves as the coordinator between the nurse at the bedside, multiple hospital departments impacted by the research, the patient, and the principal investigator, to assure protocol integrity, quality data management, and excellent patient care. Mastery of this complex role requires expertise in all components of the research process. To equip new research nurses at the National Cancer Institute (NCI) with this requisite expertise, the members of the education committee developed a program entitled “Fundamentals in Clinical Trials.” The goals of the program are to establish a knowledge base regarding the role of members in the research team, and the life cycle of a protocol to include the principal investigator, sponsor, associate investigator, research nurse, and data manager; and to implement new practices when developing protocols, collecting, managing, and analyzing data, conducting data audits, and reporting clinical trial data. The content is presented over two and a half days using local and regional experts in the field as speakers. A three-level evaluation program has been instituted to provide ongoing quality improvement for the program. Participants evaluate the speakers and the program. Knowledge acquisition is evaluated with a pre-post test design, and an outcome evaluation has been developed for participants to self assess application of the content into their research nurse practice. The outcome evaluation consists of participants establishing practice goals during the program. They are contacted three months after completion of the program to evaluate their progress in meeting their goals. This poster will present the program development process, the curriculum of the program, and the results of evaluations, including the findings of the outcome evaluation. The development of an educational program for the oncology research nurse at the NCI has helped to improve patient outcomes, establish standards based on good clinical practice guidelines, expand the expertise of the oncology research nurse, and provide a foundation for clinical research excellence.

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THE MASSACHUSETTS GENERAL HOSPITAL CANCER NURSING FELLOWSHIP: INTRODUCING CANCER CARE TO THE NEXT GENERATION OF NURSES. Joan Agretelis, PhD, RNCS-ANP, AOCN®, Joan Gallagher, EdD, RNCS-ANP, AOCN®, Amanda Coakley, PhD, RN, and Jacqueline Somerville, MSN, RN, Massachusetts General Hospital, Boston, MA.

Baccalaureate level nursing curriculum has limited cancer nursing content, which diminishes the attractiveness of the oncology specialty to new graduate nurses. The Massachusetts General Hospital (MGH) nursing leadership team developed and implemented a program that creates an opportunity for nursing students to observe and practice with expert nurse clinicians in the MGH cancer center. The MGH cancer nursing fellowship is a ten-week, paid, precepted clinical experience, designed to enhance interest in and commitment to oncology nursing as a substantive area of practice.
The undergraduate fellowship has been developed to afford nursing students between their junior and senior year an opportunity to experience oncology nursing, and to participate in the multiple nursing roles within this nursing specialty. These opportunities provide fellows with both inpatient and outpatient experiences in an arena rich with clinical experts. The fellowship is specifically intended to engage undergraduate nursing students in a way that recognizes their level of current clinical skills and strengths and that builds, in a protected way, on those strengths. This program promotes oncology nursing as a diverse and multifaceted professional subspecialty. Fellows and preceptors collaboratively manage encounters with patients and families that assist the fellow to build a body of personal oncology nursing experience.
Fellows have opportunities to develop collegial relationships with oncology nurses, who represent all levels of nursing from clinical nurse to advanced practitioner. Within the variety of experiences available at MGH, each fellow is able to select an area of primary interest. This creates an opportunity to witness the unique contributions of each member of the interdisciplinary care team with an integrated approach to cancer care. These clinical experiences are intended to energize and inform the fellows’ future nursing practice.
This presentation will provide a detailed description of the project, principle components/curriculum, and evaluation plan. The fellowship program is a key intervention to recruit the next generation of oncology nurses. Future plans include expanding fellowship opportunities to faculty members, in order to build clinical expertise that can be transferred into the undergraduate curriculum.

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ARE YOU READY TO PRACTICE? Myra Woolery-Antill, MN, RN, Ellen Carroll, BSN, RN, and Elizabeth Fenn, BSN, RN, National Institutes of Health, Bethesda, MD.

Developing an orientation and practice revalidation program is challenging and exciting. New employees need a comprehensive orientation program that makes them feel confident in providing care to patients with a wide variety of disease processes and complex needs. While it is important to standardize an orientation program for new nurses, the program must be flexible enough to provide opportunities for experienced nurses to build on their existing knowledge and skill base. After completion of an orientation program, staff evaluations alone may not be adequate to assess current competency levels. Therefore, an annual revalidation program with a focus on education and staff development is vital to maintain practice standards within the clinical setting. The purpose of this project was to update the current orientation program and to create a practice revalidation program. An orientation manual is used to guide the preceptors and preceptees through the orientation process. Pediatric program of care competencies are completed during orientation. From this list, specific competencies were chosen for annual revalidation. The annual revalidation program is completed after staff answer a written questionnaire showing knowledge, demonstrate selected skills, and participate in a peer discussion that demonstrates critical thinking skills related to unit specific case scenarios. Demonstration of clinical competence is an ongoing process. With changing technology and treatment regimens, clinical nurses will continually have the opportunity to enhance their skills and knowledge. Developing a detailed orientation program and practice-based revalidation program in the clinical setting promotes excellence in clinical skills and clinical care.

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“RESEARCH TO PRACTICE”: A PRACTICAL PROGRAM TO ENHANCE THE USE OF EVIDENCE-BASED PRACTICE AT THE UNIT LEVEL. Elizabeth Cooke, RN, MN, ANP, Robin Gemmill, RN, MSN, CS, Sharon Steingass, RN, BSN, MSN, Cynthia Idell, RN, BA, MSN, Tami Borneman, RN, BSN, MSN, and Grace Dean, RN, PhD, City of Hope National Medical Center, Duarte, CA.

Significance: The shift to using evidence-based practice (EBP) to guide clinical decision-making meets major obstacles when applied at the unit level. Barriers include lack of an organized approach, access to literature, inexperience with synthesizing evidence, and time. Nevertheless, nursing needs to critique clinical practices in the light of available clinical information based on research and guidelines.
Purpose: A one-hour rotating monthly program of case presentation and analysis was developed to assist clinical nurses intranslating research and ongoing knowledge into clinical practice. The goals were to augment unit-based literature access, boost motivation for clinical excellence, increase morale and retention of staff, expand the knowledge-base to include research beyond the institution, reinforce a cycle of collegiality, improve visibility of nurse researchers to staff, increase collaboration among advanced practice nurses (APNs) within the institution, and identify new areas of research.
Theoretical Framework: The City of Hope Quality of Life Model (QOL) was used to guide patient assessment, APN presentations, and discussion with clinical staff.
Methods: A case study approach was chosen. Steps included: 1) Selection of a challenging case by staff using QOL domains to identify problems, 2) Literature search by APNs, 3) Pre-assessment of staff confidence with identified problems, 4) Case presentation by staff RN, 5) APN presentations, 6) Group discussion and application of findings, and 7) Post assessment of knowledge, confidence, and satisfaction. APN debriefings held immediately following each program evaluated attendance, problems, discussion, QOL domain ranking, and pre-post knowledge scores. Incentives for staff included 1 hour CEU and refreshments.
Results: Attendance averaged 12 with 3 departments attending often from various disciplines, and 47% participation in the discussion. The psychosocial quality-of-life domains dominated (63%), and discussion averaged a score of 3, (with 0 = slow and 5 = lively). There was a one-point increase (scale of 1 to 5) that measured change in confidence in knowledge before and after the program.
Implications: The case study approach with APNs can be used for application of EBP on the unit. Future plans include measurement of clinical outcomes at the individual unit level to evaluate adoption of recommended EBP changes.

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THE DEVELOPMENT OF SKILL SETS, COMPETENCIES, AND EDUCATIONAL PROGRAMMING TO PROMOTE GOOD CLINICAL PRACTICE FOR RESEARCH NURSES IN CLINICAL TRIALS. Dianne Reeves, RN, MSN, National Cancer Institute, Bethesda, MD; and Georgie Cusack, MS, RN, National Institutes of Health, Bethesda, MD.

The role of the research nurse in clinical trials is essential in ensuring adherence to principles of good clinical practice. Research nurses at the National Cancer Institute in Bethesda, MD, recognized their pivotal role in research, and the need for formal integration of research concepts with successive levels of mastery and clinical competencies. In 1996, the research nurse position description (PD) was reviewed and upgraded to reflect three distinct levels of practice: novice, intermediate, and advanced. Skill sets were abstracted from each PD creating a single skill inventory, clearly delineating the characteristics of high performance. The inventory provides a basis to develop educational programs and outcome measures, to support administrative program decisions, and to help staff focus their career and educational objectives. The Research Nurse Skill Inventory Matrix displays performance expectations for the research nurse