Terms of Agreement

Please be advised that the cancellation and transfer policies for this ONS online course is as follows.

Cancellations

  • If you wish to cancel your online course registration, you must notify ONS by sending your request via email to help@ons.org prior to course access and within 30 days of the purchase date. ONS will provide you a monetary refund equal to the cost of the online course registration minus a 30% cancellation fee.
  • No cancellations will be accepted after the course has been accessed or after the 30 day cancellation window.

Transfers and Extensions

No extensions or transfers will be permitted for on demand courses.

If you have questions regarding registering for a course or want the full disclosure sent to you, contact ONS customer service at 866-257-4ONS (4667) and select option 2. Office hours are Monday through Friday from 8:30 am–5 pm EST.

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