ONS On-Call™

Standardizing & documenting patient assessment to improve patient outcomes.

What is ONS On-Call?

As the world is rapidly changing around us, so too is the way we care for patients with cancer. Emphasis on home care for oncology patients, and rising healthcare costs associated with cancer treatment side effects resulting in unplanned hospitalizations and emergency department visits, have surfaced a need for a comprehensive symptom triage resource.

ONS launched a first-of-its-kind, oncology-specific decision support tool to guide and capture standardized, evidence-based cancer treatment symptom assessments. ONS On-Call assessment content is derived from the highly-regarded Chemotherapy and Immunotherapy Guidelines and other ONS clinical resources in an interactive digital cloud-based platform. 

Download the ONS On-Call flyer with additional information.

What can ONS On-Call do for my institution?

  • Ensures best practices in the clinic and institution by providing nurses with guided, comprehensive, and evidence-based assessments that illuminate the causative factors of the patient’s symptoms and experience
  • Better symptom management leads to reduced unplanned care and subsequent cost
  • Increases staff efficiency with patient assessments, regardless of in-person or virtual visits/interaction
  • Informs staff workflow to promote proactive and early assessment to interact with patients before symptoms result in significant health care resource consumption
  • Captures assessment data and populates discrete data fields in the facility electronic medical record

ONS On-Call: Clinician and Patient Facing Tool

  • Clinicians
  • Patients

Clinicians leverage guided assessments to capture and document patient-centered assessments. 

  • Increases staff efficiency with patient assessments, regardless of in-person or virtual visits/interaction
  • Informs staff workflow to promote proactive and early assessment to interact with patients before symptoms result in significant health care resource consumption
  • Captures assessment data and populates discrete data fields in the facility electronic medical record.
  • Presents discrete data in dashboard form to facilitate process and quality improvement efforts in delivering value-based, patient-centered care
  • Clinician-landing page to view patient experience
    • View patient population and where patients are in the assessment process
ONS On Call Clinician User

The patient-facing version of the tool allows patients to report symptoms and receive prompt clinician engagement and assessment.

  • Guided symptom algorithms using patient-friendly language
    • Evidence-based assessment components
    • Responsive to the patient’s symptom experience
  • User-friendly, streamlined patient reporting tool for the patient's unique symptoms and experience
  • Identification of high-risk responses from patients
  • All to better understand what is happening with patients' care
ONS On Call Patient User