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I completed the course but can’t print my provider card. What should I do?

You will receive an email from Education Chemo once your provider card is available. The email will provide instructions for printing your card at, where you’ll log in with your username and password. Please note that only customers with an active provider card will be able to print their card. If you don’t know your user name and password, you can reset it using the “Forgot Password” link. If you are unable to gain access, contact ONS Customer Service.

What if I want to cancel my registration or switch to another class?

Cancellations. If you wish to cancel your registration for the ONS/ONCC Chemotherapy Biotherapy Certificate Course, you must notify ONS via email at at least two business days prior to the start of the course. If ONS receives your email within this time frame, you will receive a refund, minus a 30% cancellation fee.

Transfers. ONS will provide a one-time transfer (with a $75 nonrefundable transfer fee) to the next available ONS/ONCC Chemotherapy Biotherapy Certificate Course for which you have registered. The transfer request must be emailed to prior to the scheduled end date of the course.