ONS Store Policy

ONS Store Policy


ONS is committed to providing quality information to all oncology nursing professionals. As a result, we back all of our publications with a 100% satisfaction guarantee. If you are not completely satisfied with your publication, simply return it within 60 days of placing your order for a full refund, no questions asked. 

Clean, unmarked, in-print books in salable condition may be returned without prior permission. No credit will be issued for damaged books. Refund does not include shipping and handling charges. Send returns prepaid to the address below.

Oncology Nursing Society
125 Enterprise Drive
Pittsburgh, PA 15275

Attention: Fulfillment

Apparel, Accessories, and Certification Pins

The ONS Foundation accepts returns and will refund the original cost of the merchandise within 60 days of the shipping date subject to the following restrictions: products must be in unused condition and the current item must still be available. The ONS Foundation will not be responsible for shipping and postage charges associated with the return.

Shipping and Handling Charges

Within the U.S. and Canada

  • $0 to $25: $8
  • $25.01 to $50: $10 
  • $50.01 to $100: $12
  • $100.01 to $500: 9% of total purchase price
  • Over $500: call for rates

Outside the U.S. and Canada

  • 40% of total purchase price

For next-day delivery, add $20 to shipping and handling rates listed. Orders for next-day delivery must be telephoned in by 2 pm EST.