ONS Store Return Policy

Apparel and Accessories
ONS accepts returns and will refund the original cost of merchandise purchased through the ONS Store within 45 days of delivery date. Products must be in unused condition and must still be available for purchase in the ONS Store.

Publications
ONS is committed to providing quality information to all oncology nursing professionals. As a result, we back all of our publications with a 100% satisfaction guarantee. If you are not completely satisfied with your publication, simply return it within 45 days of delivery date for a full refund, no questions asked. No credit will be issued for damaged books.

Shipping charges are not refundable.

The ONS Return Form should be used when returning merchandise. For more information on how to return merchandise and the refund process, visit our Help Center.